Privacy Policy

Information We Collect

When you use our furniture assembly and repair services, we collect information necessary to provide quality service. This includes your name, email address, phone number, service address, and details about your furniture assembly or repair needs. We collect this information when you contact us through our website, phone, or email.

We may also collect technical information about your visit to urbanhire.world, including your IP address, browser type, and pages visited. This helps us improve our website and services.

How We Use Your Information

Your personal information is used exclusively to provide furniture assembly and repair services. We use your contact details to communicate about appointments, provide quotes, confirm service schedules, and follow up on completed work.

We may use your information to send service reminders, maintenance tips for your furniture, or updates about our services. You can opt out of promotional communications at any time by contacting us directly.

Information Sharing

Urbanhire does not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, such as scheduling systems or payment processors. These providers are contractually obligated to protect your information.

We may disclose information when required by law, to protect our rights, or to ensure the safety of our staff and customers.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure data storage, encrypted communications, and restricted access to personal information.

While we strive to protect your data, no method of transmission over the internet is completely secure. We encourage you to take precautions when sharing sensitive information online.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser.

We use cookies for essential website functionality, analytics to improve our services, and to remember your preferences during return visits.

Your Rights

You have the right to access, correct, or delete your personal information. You may request a copy of the data we hold about you or ask us to update inaccurate information. To exercise these rights, contact us at online@urbanhire.world or call +1 773-702-1234.

If you have concerns about how we handle your data, you have the right to file a complaint with relevant data protection authorities.

Data Retention

We retain your personal information for as long as necessary to provide our furniture assembly and repair services and comply with legal obligations. Service records are typically maintained for several years for warranty purposes and business records.

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our furniture assembly and repair services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected such information, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page and may notify you through email or a notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact urbanhire: